Terms and Conditions

1. Scope and Orders

These Terms and Conditions apply to orders placed through the inurath.com online shop.

By placing an order, the customer agrees to these Terms and Conditions.

Product descriptions, prices, dimensions, materials and other relevant information are provided on the respective product pages.

2. Products and Production

Many of the products offered are art prints, engraved products, tarot decks, original artworks or other artistic products.

The dimensions stated on the product pages are approximate. Minor variations may occur due to the production process, material, aspect ratio or method of printing.

Colors displayed on screens may differ from the colors of the physical product due to differences in monitors, display settings, printing processes and materials.

Minor variations that are inherent to the respective production method and do not impair the agreed characteristics or normal use of the product do not constitute a defect.

3. Prices, Shipping and Import Charges

The prices displayed in the webshop at the time of ordering apply.

Promotional prices apply only during the respective promotional period.

Shipping costs are displayed during checkout before the order is completed.

For deliveries outside the European Union, additional import duties, import taxes, customs charges, brokerage fees or other charges imposed by authorities or service providers in the destination country may apply.

Unless expressly stated otherwise, such import-related charges are not included in the product or shipping price and must be paid by the recipient.

If a shipment is returned because the recipient refuses or fails to pay applicable import charges, any refund will be handled in accordance with applicable law. Costs actually incurred as a result of the failed delivery or return may be taken into account to the extent legally permissible.

4. Promotions

Promotional prices and discount offers are valid only within the period and subject to the conditions stated for the respective promotion.

Orders placed after the end of a promotion are charged at the price applicable at the time the order is placed.

5. Delivery

Orders are processed and dispatched within the delivery or processing time stated on the respective product page.

Where no specific processing time is stated, orders are generally prepared for dispatch as soon as reasonably possible after receipt of payment.

Delivery times provided by postal or courier services are estimates unless expressly agreed otherwise.

Delays may occur, particularly during holidays, periods of unusually high demand, customs processing or circumstances outside our reasonable control.

If a parcel arrives visibly damaged, customers are encouraged to document the damage and notify both the carrier and us as soon as possible. This does not affect the customer’s statutory rights.

6. Statutory Warranty Rights

Consumers are entitled to the statutory warranty rights provided by applicable Austrian and European consumer law.

If goods are defective or do not conform to the contract, the consumer may be entitled, depending on the circumstances and applicable law, to repair, replacement, a price reduction or termination of the contract.

Repair or replacement under statutory warranty rights will be provided without cost to the consumer where required by law.

The statutory warranty period for consumer goods is generally two years from delivery.

Nothing in these Terms and Conditions limits or excludes mandatory statutory warranty rights.

Minor differences in color, texture, cropping or dimensions that result from the nature of the material or production process and remain within reasonable and customary tolerances do not constitute defects unless specific characteristics were expressly agreed.

7. Right of Withdrawal

Consumers generally have the right to withdraw from a distance contract within 14 days without giving any reason.

For contracts for the sale of goods, the withdrawal period generally begins on the day on which the consumer, or a third party designated by the consumer other than the carrier, takes physical possession of the goods.

To exercise the right of withdrawal, the consumer must inform us of the decision to withdraw by means of a clear statement before the withdrawal period expires.

After notifying us of the withdrawal, the goods must be returned without undue delay and no later than 14 days after notification of the withdrawal.

The consumer bears the direct cost of returning the goods unless otherwise agreed or required by law.

We will reimburse payments received from the consumer, including the cost of the least expensive standard delivery method offered by us, in accordance with applicable law.

Additional delivery costs resulting from the consumer choosing a more expensive delivery method than the least expensive standard delivery offered by us do not have to be refunded.

We may withhold reimbursement until the returned goods have been received or until the consumer provides evidence that the goods have been returned, whichever occurs first, where permitted by law.

Refunds will generally be made using the same payment method used for the original transaction unless otherwise expressly agreed.

The consumer is responsible only for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the Right of Withdrawal

The statutory right of withdrawal does not apply in cases provided for by law.

In particular, it does not apply to goods that are made to the consumer’s specifications or are clearly personalized.

This may include individually commissioned artworks or other products specifically produced or customized according to an individual customer’s specifications.

The exclusion does not apply merely because an ordinary stock product is produced or prepared after an order is placed.

8. Returns

Before returning goods, customers are encouraged to contact us so that the return can be correctly assigned to the order.

Returned goods should be packaged appropriately to prevent damage during transportation.

The exercise of statutory consumer rights does not depend on the goods being returned in unopened original packaging unless an applicable statutory exception provides otherwise.

9. Liability

Liability is governed by applicable Austrian law.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation would be prohibited by mandatory law.

In particular, mandatory consumer rights remain unaffected.

10. Data Protection and Cookies

We process personal data in accordance with the General Data Protection Regulation, GDPR, applicable Austrian data protection law and the Telecommunications Act 2021, TKG 2021.

Personal data required to process an order may include, in particular, the customer’s name, billing and delivery address, email address, telephone number where required for delivery, order information and payment-related information.

Such data is processed insofar as necessary for the performance of the contract, fulfillment of legal obligations or on another applicable legal basis.

Data may be transmitted to third parties where necessary to process the order, including payment service providers, shipping and delivery companies, IT service providers and other processors used for operating the webshop.

Personal data is retained only for as long as required for the respective purpose or as required by applicable statutory retention obligations.

Further information concerning the processing of personal data, recipients, retention periods, international data transfers and the rights of data subjects can be found in our Privacy Policy.

Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies and technologies that are strictly necessary for the operation of the website or for a service expressly requested by the user may be used without consent where permitted by law.

Analytics, advertising or other non-essential cookies and technologies are used only where the necessary consent has been obtained.

Users can provide, refuse or withdraw their consent through the cookie consent settings available on the website.

More detailed information concerning the cookies and services currently used on this website is available in our Cookie Policy.

11. Data Subject Rights

Subject to the requirements of applicable data protection law, you may have rights including the right to access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to withdraw consent at any time where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

If you believe that your personal data is being processed unlawfully, you also have the right to lodge a complaint with the competent data protection supervisory authority.

12. Payment

The payment methods and any applicable payment conditions available for an order are displayed during checkout.

Where payment is due immediately, the order will be processed following successful payment.

If payment by invoice or another deferred payment method is offered, the applicable payment deadline will be stated during checkout or on the invoice.

13. Digital Files and Digital Services

Where digital files or digital services are offered, the respective product description specifies the scope and characteristics of the digital product.

Due to differences between displays, devices, software and printing systems, exact color reproduction cannot be guaranteed.

Where digital content that is not supplied on a tangible medium is made available immediately, the statutory right of withdrawal may cease only under the conditions provided by applicable consumer law, including any required express consent and acknowledgment by the consumer.

14. Governing Law

These Terms and Conditions and contracts concluded through this webshop are governed by Austrian law, excluding the UN Convention on Contracts for the International Sale of Goods, to the extent legally permissible.

For consumers, this choice of law does not deprive them of mandatory consumer protection rights granted by the law of the country in which they have their habitual residence where such protection applies under applicable conflict-of-law rules.

Statutory rules concerning jurisdiction for consumers remain unaffected.

15. Severability

If an individual provision of these Terms and Conditions is or becomes invalid or unenforceable, the validity of the remaining provisions will remain unaffected to the extent permitted by law.

The applicable statutory provisions shall apply in place of any invalid provision.

16. Price Changes and Errors

We reserve the right to correct typographical, technical and obvious pricing errors.

Changes in prices apply only to future orders and do not affect orders that have already been validly concluded, unless otherwise provided by law.

Contact

Responsible for the webshop:

Carina Ryba
Haberergasse 4
1220 Vienna
Austria
ina.auderieth@gmail.com